Starbucks worker complains about 22-drink order that made her want to quit

A Starbucks employee admitted she wanted to quit after receiving a mass order.

Sarai and her colleagues were landed with a hefty order of 22 drinks from one customer when they were working two weeks ago on June 28.

The employee posted on TikTok and complained: "Oh, just a regular day working at Starbucks. I guess Karen's sister ordered today."

The list includes a Venti size iced Mocha with five pumps of coffee and soy milk, three other coffee drinks and 18 cups of small strawberry acai lemonade.

She said: "We used three big bags and two regular ones to hold all the drinks.

"Katie, you made us all quit."

In the viral clip, a Starbucks worker is seen shaking her head in despair while packing the drinks into a takeaway bag.

The drink stickers on the cup showed the order was placed via Uber Eats.

The cafe in Hayward, California, then had to fulfil the picky demands.

While it's a huge order to prepare, Sarai's experience was considered slightly better than another employee who had to make 13 different changes for one cold drink.

The customer, called Edward, wanted extra cameral drizzle, ice, cinnamon topping and extra cream, among other fussy requests.

Another worker shared a picture of a huge list of alterations a customer asked for at a drive-thru.

They’d ordered a Mango Dragonfruit Lemonade, before adding strawberry syrup, foam, hazelnut, vanilla, mocha drizzle, blueberries, green tea and much more.

It stirred debate on social media as some blasted the customers for making "ridiculous requests".

But others defended and said it's "reasonable" when they had to pay "ridiculous price" for a cup of coffee.

One Starbucks employee previously told The Guardian: "These orders are driving us insane because they’re so long, so specific and it requires you to do much more work than you should be doing for one single drink and they’re not being adequately translated into our labour hours."

Even though this trend is irritating to baristas, the coffee giant doesn’t limit how many changes customers make to recipes.

It also says employees have received benefits and support during the pandemic.

A Starbucks spokesperson added: "Our 200,000 partners across the US are the best people in the business, and their experiences are key to helping us make Starbucks a meaningful and inspiring place to work.

"We offer a world-class benefits program for all part and full-time partners and continued support for partners during Covid-19 to care for themselves and their families, and we continue to have an industry-leading retention rate.”

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