Beauty Brands that Have Closed Stores — But Are Still Paying Workers

In response to the Coronavirus pandemic, a growing number of beauty brands and retailers are temporarily closing their stores to help stop the spread of COVID-19. But while in-store shopping and services might be suspended for now, many of these brands are still offering online shopping. Plus they're paying their in-store employees for all scheduled shifts during the closures. 

Keep scrolling for a running list of the beauty brands and retailers taking precautionary measures to protect their employees and customers during this unprecedented and uncertain time. 


  • Sephora Is Closing Its Stores Due to the Coronavirus
  • Glossier Closing All Physical Stores Amid Growing Coronavirus Concerns
  • Can COVID-19 Live on Your Beauty Products?


One of the first beauty brands to close its doors, Glossier founder and CEO Emily Weiss announced the company's decision to close all of its retail stores on Mar.12 with an Instagram statement. Glossier is also temporarily putting the opening of its new Arizona location on pause. Fans of the brand can still shop for products at 


On Mar. 17 Sephora shared that all North American store locations will be closed until Apr. 3 in an effort to minimize the spread of COVID-19. In lieu of the in-person shopping experience, the beauty retailer is offering free shipping on any purchase made on or its app with the code FREESHIP. Sephora has also tweaked its return policy. Products purchased in-store in the last 30 days as of Mar. 16, can be returned with a receipt within 30 days of stores reopening. For online purchases, products can be returned within 60 days, with refunds made to the original form of payment. You can read Sephora's full statement here. 


In the midst of its popular 21 Days of Beauty sale event, Ulta made the decision to close all of its U.S. retail stores from Mar. 19 to at least Mar. 31. You can still make purchases on and the retailer's app. Ulta is also offering free shipping on orders of $15 or more, plus its usual 60 day return policy. However, the order online and pickup in store option will not be available during the temporary store closures. Ulta CEO Mary Dillon's full statement is available here. 


Deciem, the parent company of wildly the popular skincare brand, The Ordinary, has closed all retail locations worldwide. In the Instagram statement, Deciem confirmed all employees will still be paid during this time. Purchases can still be made at The company tells InStyle they're in the process of developing digital skin consultations for customers. 

Bath & Body Works

On Mar. 17 Bath & Body Works made the decision to temporarily close all of its North American retail locations. In the caption of the Instagram announcement, CEO Andrew Meslow confirmed employees would still be paid and the company was looking for "other ways to support those in need in our home office community." You can still shop all your favorite products at during the closures. 


All 258 U.S. and Canada Lush locations will be closed until at least Mar. 29. "We are working through how we can best support our employees through these changes, ensuring regular pay for all staff during this period," the company wrote in its Instagram caption announcing the closure. During this time, you can still make orders at 


Drybar announced it was temporarily closing all of its locations on Mar.17. No reopening date has been set, but the company shared it was setting up an assistance program to help its hourly employees. 

The Body Shop 

As of Mar. 16, all North American locations of The Body Shop will be closed until at least Mar. 27. Online shopping is still available, but the company warns that shipping could be delayed. The company has also set up a program to donate approximately 30,000 units of cleansing products to communities struggling to protect themselves during the Coronavirus outbreak. You can stay up to date will how The Body Shop is responding to the COVID-19 pandemic on its website. 


The beauty brand behind Instagram's favorite makeup brushes and collaborations with top beauty influencers like Jaclyn Hill, has temporarily shuttered its U.S., Canada, and U.K. retail locations until Mar. 29. You can still shop at 

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Benefit Cosmetics 

All North American Benefit Cosmetics boutique and Brow Bar locations are closed until Apr. 3. During this time, all employees will receive their base pay for their shifts and their health and wellness benefits. The brand is a subsidy of luxury goods conglomerate LVMH, which also owns Sephora. 


In a Mar.17 Instagram post, Kiehl's announced it was closing all retail locations until further notice. "We want you to know that our employees will receive pay for all hours they have been scheduled to work," the brand wrote. "In addition, we are actively helping any team member battling this virus, needing time to self-quarantine, or finding their lives disrupted during this unusual time." 

Kiehl's is offering free shipping on all orders at until further notice, plus skin consultations with its Skin Care Experts through phone calls and online live chat. 

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According to WWD, L’Oréal, the world's biggest beauty company, is implementing a program that will distribute large quantities of hand sanitizer in Europe. The plan will also help support medium- and small-sized companies impacted by the economic fallout of COVID-19 and organizations for the disadvantaged. As part of the program, L’Oréal's factories will manufacture hand sanitizer to support the French and European health authorities. 

"In this exceptional crisis situation it is our responsibility to contribute in every possible way to the collective effort,” Jean-Paul Agon, L’Oréal chairman and chief executive officer, said in a company statement. “Through these gestures, L’Oréal wishes to express its appreciation, support and solidarity with all those who mobilize with extraordinary courage and abnegation to fight against this pandemic.”

Department Stores 

Macy’s, Bloomingdale’s, Bluemercury, Macy’s Backstage, Bloomingdales the Outlet, and Market by Macy’s stores. Macy’s, Inc

On Mar. 17 Macy's announced it will temporarily close all stores under the company's umbrella until Mar. 31. All impacted employees will continue to get paid and receive benefits during the closure period. The company's full statement is available on its website. 

During the closures, you can still shop online at,, and as well as through the stores' mobile apps.

Nordstrom & Nordstrom Rack

The department store announced all of it has closed all of its retail locations for two weeks, and store employees will be compensated during this time. "We want to take care of them as best we can and will be providing them with pay and benefits during this two-week period as well as providing additional resources to help them through this challenging time," Erik & Pete Nordstrom wrote in a statement. 

During the closure, Nordstrom is having a massive sitewide sale and is offering free shipping. 

Saks Fifth Avenue 

Saks Fifth Avenue and Saks OFF 5TH locations in the U.S. and Canada will be closed for two weeks, effective Mar. 18. All store associates will be paid during this closure period. You can still shop online at and through its mobile app.

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Neiman Marcus, Bergdorf Goodman, and Neiman Marcus Last Call 

As of Mar.18, all Neiman Marcus, Bergdorf Goodman, and Last Call locations will be closed for two weeks. The company is compensating all hourly employees during this time. Purchases can still be made at and 


This list will be regularly updated by

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